You’ll supervise a set of Team Managers overseeing our At Home Advisors. You’ll ensure that they’re all doing what it takes to resolve customers’ issues with products and services in a customer-focused manner. You’ll supervise each Team Manager’s performance and development, with regular meetings and coaching sessions. And you’ll be expected to provide business-level consulting and deliver results based on business requirements.
Have lots opinions on what works and what doesn't on the web? Then you might just be right for a "career" in remote usability testing. Actually, no one really makes a career at it, but user testers can pick up some extra work reviewing websites or mobile applications that may still be in development. You don't even necessarily have to be very knowledgeable about the Internet because some developers want the beginner's point of view.
Virtual Reality/Augmented Reality Developer-Artist – Gannett: “The Arizona Republic/azcentral.com, part of the USA TODAY NETWORK, is seeking a VR/AR Developer-Artist to join our newsroom for a long-term special project focused on bioscience and technology. The work will involve collaborating with a reporter and our newsroom-wide team – in a Pulitzer Prize-winning newsroom full of reporters, photographers, producers and editors devoted to great work that serves the greater good. Requirements: Bachelor’s in 3D game design, technical discipline or an equivalent combination of education and experience; minimum of 3 years’ professional 3D/UX design experience; strong understanding of 3D asset creation and animation, textures, UI design and UX development.”
There are a growing number of online job boards specializing in freelance, project and contract work. Some cover a wide range of industries; others are industry-specific. In addition to searching their jobs, you can create a profile and define the freelance services you can offer. That way, interested employers can contact you. Here are three sites to consider:
Home-based work can be broken down into two separate categories: jobs where you work for yourself (and have unlimited income potential) and jobs in which you work for somebody else (with an income ceiling). Neither type necessarily requires you to work full-time. However, these are all online jobs – which means you’ll need a high-speed internet connection in order to work from home.
Many of my readers have started proofreading from their iPads, scanning legal documents for court reporters as a result of the Proofread Anywhere eCourse I recommend. You can read some of their testimonials in the comments on this post. They offer a 7-day intro course free so you can decide if that line of work is right for you before you pursue the training.
Roadside Assistance Agent – U-Haul: “Our state-of-the-art Call Center provides a variety of in-bound call support. Call center team members take back-to-back, incoming customer calls handling and determining a resolution to escalated calls during their rental. Answer incoming calls and provide technical support and assistance with regards to our truck and trailer rentals, hitch products and all other services; receive and handle a large number of inbound calls daily; we are seeking people that can “WOW! our customers and continue to earn that customer’s loyalty; provide exceptional customer service with a sense of urgency by identifying the problem, selecting and dispatching appropriate repair services.”
What Employees Say: “Communication is a must due to fully remote workforce so everyone makes an extra effort to communicate. We treat our employees great and in the US we have recently upgraded our benefits plans to be more family friendly. I find it is easier for me (not everyone) to stay focused while working from home. My quick breaks of throwing in a load of laundry or running the dishwasher between meetings also helps me in my work/life balance!” —Current Employee
How to Get It: Customer service is the biggest work-at-home field, with companies including Spiegel, Hilton, Best Western, HSN, 1-800-FLOWERS and many others using at-home reps. Fill out an application with staffing companies such as Arise, Alpine Access, VIPdesk, LiveOps, and Convergys, all of which vet the companies who are hiring through them. If you need benefits, search through a staffing company that will hire you as an employee (Alpine Access, VIPdesk and Convergys do this) rather than an independent contractor. If you're a contractor, you may be asked to pay a small fee (between $15 and $35) for a background check. While a fee can be a sign of a scam, independent contractors are responsible for their own expenses.
The top sectors offering such work are health care, computer/IT, education/training, sales, customer service, finance and travel/hospitality of the 19 industries represented on the list. Five of the fastest-growing remote career categories are therapy, virtual administration, client services, tutoring, and state and local government. The 20 most common telecommuting job titles include teacher, writer, developer, analyst, sales representative, nurse, accountant and program manager. Five companies are fully remote, and 30 are newcomers to the list.
Sometimes job searching itself feels like a part-time job. It is becoming easier to find the perfect position thanks to the growing number of job websites. On these type of sites, it is easy to generate a search with specific parameters to suit your wants, needs, and skills. These sites make job searching more like online shopping for both the companies looking to hire and the people looking to be hired. Use the sites that focus on freelance and gig job listings.
Based in Freemont, California, and founded in 1983, Concentrix claims 90,000 employees worldwide. They work in a wide variety of industries, including health care, retail, transportation, e-commerce, insurance, technology, energy, and many others. Their specialties include marketing, analytics, technology, consulting, financial, and customer lifecycle management.
Bloggers are typically people who enjoy a particular topic and enjoy writing about it on a semi-regular to regular basis. If you have something you are passionate about, or are an expert in a particular area, you can consider starting a blog. Blogs are a great way to: teach people about a particular skill, entertain, or share about life experiences.